Votre navigateur est obsolète !

Pour une expériencenet et une sécurité optimale, mettez à jour votre navigateur. Mettre à jour maintenant

×

patrick gilbert

Key Account Manager

Development
Goals
Create value
Sales
Passionate
Expériences
  • Wholesalers, Vending & Grocery portfolio management
  • Active customer care with P&L responsability
  • Development of category plans and customer strategies
  • Creation of seasonal & sales plans for MARS Sales Representative
  • Collaboration with Category Management, Finance, Marketing, Supply & Demand planing
  • Business & process review on monthly management meeting
  • Coordination & development of CH Market After Sales KPIs, process, and training
  • Selection & coaching of 21 Technical Specialist from each of the 21 Nespresso Boutiques
  • Ensure audit quality & performance growth of After Sales Repair Centers audit
  • Launch new IT system for 24h online after sales service. 20% savings on logistic fees
  • Launch after sales experts role into call center, Boutique & Sales
  • Management of Employee lifecycle, compensation & beneftis, work certificate, HR hotline, intranet process & documents, Survey
  • In purchasing, litigation, corporate affairs, accounting & facilities departments
Compétences

Languages

  • German
    Avancé
  • French
    Expert
  • English
    Avancé
  • Spanish
    Bon niveau

Commercial

  • Sales
    Avancé
  • Customer Service
    Avancé
  • Negociation
    Bon niveau
  • Communication
    Avancé
Formations

Sales, Communications, Management & HR

Depuis août 2006
Sales - GAP Partnership 2020
HR, Management & Communication - CEFCO 07/08
Federal certification of capacity - EPCL 03-06
patrick gilbert
33 ans
Contact
p_gilbert@hotmail.com
Le Châtelard 82, 1633 Marsens, Suisse
Présentation
Epicurean, I like developing myself & my know-how & challenge my assets by looking on inspiring people, coachings or books like think & grow rich by Napoelon Hill, Success Principles by Jack Canfield or The Alchemist by Paulo Coelho.

After 5 Ironman seasons and over 10 races, I discovered in 2018 the ultra trail competition and did in parallel a nutrition deep dive to better understand my body. I love also travel with my wife and friends in Europe, Indonesia or California and open my mind to all the treasures of our planet.

Persistence, discipline, ambition, positive thinking, results orientation and honesty are my main values and I cultivate each one carefully day by day.
Télécharger Télécharger